Delivery

At Scentily, we understand that receiving your favorite home fragrances promptly and securely is an essential part of your shopping experience. We work diligently to ensure your orders are prepared and dispatched with the utmost care.

• Order Processing Time: All orders are meticulously picked, packed, and dispatched from our fulfillment center within 1 to 2 business days, excluding weekends and major national holidays. During peak seasonal periods or special product launches, processing may take an additional day.

• Standard Delivery: Once dispatched, standard domestic shipping typically requires 3 to 5 business days for delivery, depending on your precise geographic location.

• Expedited Shipping: For those who need their fragrances sooner, we offer expedited shipping options at checkout. Selecting this option prioritizes your order both in our queue and with our shipping carriers.

• Shipment Tracking: The moment your package leaves our facility, you will receive an automated shipping confirmation email complete with a tracking link. This allows you to monitor the live transit and estimated arrival date of your Scentily parcel.

• Delivery Inquiries: If you experience any unusual delays or if your tracking status has not updated in several days, please reach out to our customer care team so we can investigate with the carrier on your behalf.